I’m Gina Kong and I’m a Senior User Experience Researcher based in Los Angeles, CA. I have 5 years of experience with a proven track record of driving impactful insights that shape product strategies in various markets. My love for research and writing is coupled with my passion to advocate for the user.

I have expertise in identifying and prioritizing research opportunities, building a deep understanding of consumer needs, and establishing consultative partnerships with stakeholders. I’ve guided product development by helping stakeholders understand their users. I care deeply about the quality of products and delivering a positive user experience by using empathy, research, and storytelling to translate data into impactful business insights and recommendations.

I’ve led user experience research for a wide variety of industries including social media, healthcare, food and beverage, finance, automotive, SaaS products, artificial intelligence, e-commerce, and video games. If you wish to connect to talk through my portfolio and past experiences, you can contact me at gkong05@gmail.com or message me on LinkedIn. You can also view my resume here.