Senior UX Researcher

I’m a Senior UX Researcher and Pharmacist based in Los Angeles, CA. I have experience in copywriting, medical writing, and UX writing. My love for research and writing is coupled with my passion to advocate for the user.

I’m interested in researcher roles within the healthcare and technology industry, and I believe my analytical skills can contribute to your research team.

I’ve guided product development by helping stakeholders understand their users. I care deeply about the quality of products and delivering a positive user experience by using empathy, research, and storytelling to translate data into impactful business insights and recommendations.

If you wish to connect to talk through my portfolio and past experiences, you can contact me at gkong05@gmail.com or message me on LinkedIn. You can also view my resume here.

Methods

I’m specialized in the following methodologies:

  • UX/UI Research

  • A/B Testing

  • Affinity Diagrams

  • Journey Mapping

  • Heuristic Reviews

  • Focus Groups

  • Card Sorting

  • User Interviews

  • Literature Reviews

  • Usability Testing

  • Persona Building

  • Benchmark Testing

  • Moderated Interviews

  • Competitive Analysis

  • Dispersed Surveys

  • Diary Studies

  • Jobs to Be Done

  • Contextual Inqu

Research Skillset

I have qualitative and quantitative skills across all research stages:

  • Research Planning

  • Cross-functional Teams Coordination

  • Project Management

  • Vendor Management

  • Screener writing

  • Report Writing

  • Script Writing

  • Moderating

  • UserTesting Analysis

  • Questionnaire Writing

  • Survey Programming

  • Data Analysis